If your account rolled over from a previous employer or terminated plan:
877.682.4727
arp@mtrustcompany.com
Client service hours:
Mon – Fri, 7am – 7pm CT
Chat with our virtual assistant, give us a call or email us with any questions you may still have.
If your account rolled over from a previous employer or terminated plan:
877.682.4727
arp@mtrustcompany.com
Client service hours:
Mon – Fri, 7am – 7pm CT
800.258.7878
alternatives@mtrustcompany.com
Client service hours:
Mon – Fri, 7am – 6pm CT
844.729.3539
Client service hours:
Mon – Fri, 7am – 7pm CT
Sat, 9am – 2pm CT
Below are some of the commonly asked questions. Please visit our "FAQ" page for additional questions.
To request your RMD, you need to complete our Required Minimum Distribution form.
RMD requests must be received by the due dates below to be processed in time to meet the IRS deadlines. If you do not allow sufficient time for Millennium Trust to request liquidation of your investment(s), receive and distribute the proceeds to you, you may miss the IRS deadline for RMDs. Please be aware that you may be assessed a 50% penalty by the Internal Revenue Service if your RMD is not taken as required. The account owner is responsible for any penalties incurred if we are unable to make the scheduled distribution due to insufficient cash in your account.
Alternative Assets:
Due by December 1 (turning 73 and taking your first RMD, request due by March 1 of the following year) – For those holding alternative assets, our ability to complete your RMD is dependent on having adequate cash available in your account and sufficient time to process a liquidation. Please review your investments to allow sufficient time to liquidate your asset(s), if applicable. Note: Some alternative assets require significant lead time (often much longer than 30 days) to process a liquidation, in turn requiring your RMD request to be submitted prior to December 1. It is your responsibility to check with your asset sponsor for the liquidation requirements. We will make every effort, but cannot guarantee the RMD will be completed and reported as taxable for the year in which it is due if your asset(s) do not liquidate timely.
Cash or Traditional Assets:
Due by December 15 (turning 73 and taking your first RMD, request due March 15 of the following year) – For those holding cash or traditional asset(s), our ability to complete your RMD is dependent on having adequate cash available in your account. Please review your investment(s) and allow sufficient time to liquidate your asset(s), if applicable. We will make every effort to process any RMD request received after the due date, but cannot guarantee the RMD will be completed and reported as taxable for the year in which it is due.
Please make sure to include the following:
If you choose to transfer securities, such as stocks or mutual funds, instead of liquidating your holdings and transferring cash, and the value of the securities is over $200,000, an Original signature and Original Signature Guarantee stamp on the transfer form is required.
If transferring mutual funds “in-kind” or re-registering the assets, please ensure the receiving custodian includes their mutual fund account numbers for those assets, otherwise the transfer request may be rejected.
Millennium Trust Company
2001 Spring Road, Suite 700
Oak Brook, IL 60523
Fax: 630.368.5697
Please note:
It’s easy. Once you claim your account, simply login to the MTC Investment Portal to complete and submit the distribution request form. View our video for more information about taking a distribution.
Millennium Trust sends out 1099Rs to IRA owners by January 30 for the previous tax year. IRA tax form 5498 is generated and mailed out to account owners typically by May 31. For taxable accounts 1099-DIVs, and 1099-INTs are sent by January 30 for the previous tax year.
You can update your credit card information by going online at https://map.mtrustcompany.com/paymentform and following the instructions to complete the online Payment of Fees Authorization form.
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