Responsibilities
This person is responsible for supervising the Alternative Investment Operations Department. This includes monitoring a staff of five or more employees as they perform various daily, weekly, monthly, quarterly and annual responsibilities, and assisting as necessary with activities for investments in alternative assets (real estate, promissory notes, hedge funds, LLCs, limited partnerships, etc.). This person is responsible for overseeing the accurate processing of incoming wires and checks, purchase confirmations, valuation updates, asset transfers in and out in addition to solving any issues that may arise in the course of these processes. Through verbal and written communication, this person develops, strengthens and maintains a positive relationship with firm associates, clients, investment sponsors, referral partners and financial advisors.
Supervising all activities of the Alternative Investment Operations Team including, but not limited to:
- Ensuring that the team consistently meets established service levels to clients and sponsors
- Assigning all tasks related to the team and ensuring those tasks are completed within established service levels
- Maintaining a positive work atmosphere within the team and with other internal departments
- Assisting with building relationships with investments sponsors and referral partners
- Developing, coaching and training staff members
- Providing employee counseling and problem solving as needed
- Preparing semi-annual and annual performance evaluations for employees
Qualifications
The ideal candidate will:
- Have a strong working knowledge of securities processing and valuation
- Have 3-5 or more years of supervisory experience
- Have the ability to monitor staff work and delegate as necessary
- Be detail-oriented, organized and dependable
- Be proactive and analytical, able to problem-solve and propose resolutions
- Have the ability to meet established department service levels
- Have strong computer aptitude with proficiency with Microsoft Outlook, Excel and Word
- Have a working knowledge of trust accounting systems
- Possess excellent verbal and written communication skills
- Have a Bachelors degree in business or finance
- Have a minimum 7-10 years experience in financial services industry
- Strong IRA knowledge and experience with alternative investments
Location
Oak Brook, IL